Terms & Conditions

What We Do

We supply cake decorating and general baking items. These include but are not limited to icing tips, cake pans, baking trays, fondant, sprinkles, colours and more.

Transaction Currency

TTD

Return Policy

Receipt of payment and proof of purchase must be presented.

Refund Policy

Refunds on defective items are issued only up to 7 business days after receipt. Please contact us.

Exchanges Policy

Request for exchanges can be made to cakedecordelivery@hotmail.com or our online contact form within 7 business days of receipt. Items eligible to exchange must be unopened, unused, in the same packaging and in the same condition as received. Shipping cost for returned items is the responsibility of the customer and is not refundable.

Store Hours of Operation 

Monday to Friday
10:00 am to 4:45 pm
Saturday
9:00 am to 3:00 pm

Export Restrictions

Purchases and shipping are limited to Trinidad and Tobago only.

Delivery Policy

Tobago

Orders are processed 1 to 2 days after the order is confirmed. Delivery will be upwards of 3 to 5 business days.

Trinidad

Orders are processed 1 to 2 days after the order is confirmed. Delivery is 2 to 3 Business days via a private courier company.

Cancellation Policy

Orders can only be cancelled within 12 hours of purchase as we try to process orders as quickly as possible. Please review your items before checking out. To cancel your order, please contact us.

What happens to the information that I provide when I make a purchase?

Customer data is not stored or used by any third party.

How can I request refunds or exchanges?

Any request must be made within 7 business days of purchase. Special Conditions app

Shopping Cart
Open chat
😊 Hey, want to reach out to us directly? Message us on Whatsapp